CANCELATION Policy

Cancel/Refund Policies for All Genre Travel

Last Updated: February 9 2021
Due the severe high penalties of these types of event cruises, travel insurance is strongly recommended.

Cruise Cancel/Refund Policy
The cancelation policies for each years gothic cruise varies by date, cruise line, length of cruise, the type of fare booked and increases as a booked sailing date draws closer. In addition, the cruise line penalties are separate from the agency cancel fees. For that reason, we have listed the cancelation penalties on the pricing page of each specific years cruise. However, all booked items are 100% nonrefundable within 120 days of sailing.

Please consult the pricing page for the year you are sailing for your cancel and/or name change fee rules.

Hotel Packages Cancel/Refund Policy:
Once deposited the hotel booking is nonrefundable.

Shore Excursion Company:
Please consult your shore excursion company for their cancel policy which is independent of All Genre Travel.

Exceptions:
There are rare times when exceptions are made to above policies, such as world pandemic. However exceptions cannot be made for death, sickness, budget issues or accident. Please consider travel insurance to protect your vacations dollars when purchasing the gothic cruise.

Who charges what?
You will see the following charges on your credit card statements:
The cruise line we are sailing on
All Genre Travel
The hotel for pre and post stays
Shore Excursions – if you book the private excursions

If you have questions about any cancel policy please contact us using one of the methods below:
info@allgenretravel.com
Reach us by telephone at 813-325-7435